ReplySwarm AI

GDPR Compliance

Last Updated: December 1, 2024

Our Commitment to GDPR

ReplySwarm AI is committed to complying with the General Data Protection Regulation (GDPR) and protecting the privacy rights of individuals in the European Economic Area (EEA).

Your GDPR Rights

Right to Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate data
Right to Erasure: Request deletion of your data
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Export your data in a machine-readable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent at any time

Legal Basis for Processing

We process your data based on:

  • Contract: To provide our services as agreed
  • Consent: When you explicitly agree to specific processing
  • Legitimate Interest: To improve our services and prevent fraud
  • Legal Obligation: To comply with applicable laws

Data Protection Measures

  • End-to-end encryption for data transmission
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Data minimization practices
  • Regular staff training on data protection
  • Incident response procedures

International Data Transfers

When we transfer data outside the EEA, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. You can request deletion at any time.

Exercising Your Rights

To exercise any of your GDPR rights, contact our Data Protection Officer:

Email: dpo@replyswarm.ai

We will respond to your request within 30 days. If you're not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Automated Decision-Making

Our AI agents generate responses based on your training data and preferences. You have the right to review, modify, or override any automated decisions made by our system.