Terms of Service
Last Updated: December 1, 2024
1. Acceptance of Terms
By accessing or using ReplySwarm AI, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our services.
2. Description of Service
ReplySwarm AI provides AI-powered engagement automation for social media creators. Our platform uses specialized AI agents to generate personalized responses across multiple social media platforms.
3. User Accounts
3.1 Account Creation
You must provide accurate information when creating an account. You are responsible for maintaining the security of your account credentials.
3.2 Account Eligibility
You must be at least 18 years old to use ReplySwarm AI. By creating an account, you represent that you meet this requirement.
4. Acceptable Use
You agree NOT to:
- Use the service for illegal activities or to violate any laws
- Generate spam, harassment, or abusive content
- Impersonate others or misrepresent your identity
- Attempt to circumvent platform limitations or security measures
- Reverse engineer or copy our AI technology
- Use the service to spread misinformation or harmful content
- Violate the terms of service of connected social media platforms
5. Content and Intellectual Property
5.1 Your Content
You retain ownership of content you provide for voice training and configuration. You grant us a license to use this content to provide our services.
5.2 Generated Content
You are responsible for all content generated and posted by our AI on your behalf. You should review and approve responses before they are posted publicly.
5.3 Our Intellectual Property
ReplySwarm AI, our logo, AI technology, and platform features are our intellectual property. You may not copy, modify, or distribute them without permission.
6. Subscription and Payment
6.1 Pricing
Subscription fees are charged according to your selected plan. Prices are subject to change with 30 days notice.
6.2 Billing
Subscriptions are billed monthly or annually in advance. You authorize us to charge your payment method automatically.
6.3 Refunds
Refunds are provided on a case-by-case basis within 14 days of initial purchase. Contact support for refund requests.
6.4 Cancellation
You may cancel your subscription at any time. Access continues until the end of your billing period.
7. Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability.
8. Limitation of Liability
ReplySwarm AI is provided "as is" without warranties. We are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability is limited to the amount you paid in the past 12 months.
9. Indemnification
You agree to indemnify and hold ReplySwarm AI harmless from claims arising from your use of the service, violation of these terms, or infringement of third-party rights.
10. Termination
We may suspend or terminate your account for violations of these terms, illegal activity, or at our discretion. You may terminate your account at any time through your account settings.
11. Changes to Terms
We may modify these terms at any time. Continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These terms are governed by the laws of the jurisdiction where ReplySwarm AI is registered. Disputes will be resolved through binding arbitration.
13. Contact
For questions about these terms, contact us at: support@replyswarm.ai